Cooperation

$0.10
$0.10

Free Shipping

Free shipping for orders over $30

1. Free Shipping For Order Over $30

2. Shipping Time🌈

Standard Shipping: 6~14 Business Days

Processing Time: 3-7 Business Days

Receiving time = Processing time + Shipping time

3. Cosmetics Shipping Time💗

Standard Shipping: 6~26 Business Days

Processing Time: 3-7 Business Days

Receiving time = Processing time + Shipping time

4. Where is my package? or how to tracking package?💟

You could track your parcel by this website http://www.17track.net/en)💖Then you enter in your tracking number and you could see all tracking information 🌷

Any Questions Please Contact us : ikoomoo@outlook.com

 


Cancel and Return Policy

🎀Please Click for Learning More.🎀

 

1. Cancellation🌷

💖If the package is not dispatched within 12 hours of placing the order, the order can be cancelled free of charge.

 

🎀More than 12 hours, but the goods have not been dispatched, if the order is cancelled, a 15% handling fee will be charged

🌈There is no way to cancel the order after the goods are sent, only after you receive the package, you can return it

2. Return💗

We accept return of products. Customers have the right to apply for a return within 14 days after delivery the product.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please ask our customer service to make sure you send the package to the right address. 

Notes

Custom-order or personalised items do not have a right to 14 days refund.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, the consumer is not required to bear the shipping fee for this reason.

No restocking fee to be charged to the consumers for the return of a product.;


Refunds (if applicable)Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.Late or missing refunds (if applicable)If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at ikoomoo@outlook.com

Guarantee safe & secure checkout

All Data Is Always Protected.

🍒Become Cooperation Partners Of The Month!

We are looking for bloggers and video reviewers to review and recommend our products! Apply now if you have a blog or YouTube channel that is relevant to the products we sell or is otherwise positive and cute! 
Every month we will pick a few promotion partners who will get a chance to get free items from your selection.

How to do :

    1. Add current "Cooperation" products to cart
    2. On the shopping cart page of the product, fill in the information in "Additional comments":
      Your Name
      Your Country
      Full URL / address to your blog / channel.
      Please describe the type of review you would create and let us know if you have unique ideas or style.
      On which social media channels do you usually promote your posts? Please include the full URLs to each one.

    3. After filling in, click the checkout button
    4. Fill in the correct shipping address information
    5. After reaching the "continue to shipping" page, after confirming that the receipt information is correct, you can leave
    6. USE CODE: ikoomoo, Free Shipping For you. 
    7. We will review the information you provided, which will take about 1 ~ 3 working days. 
    8. Unfortunately, we may not be able to pass every applicant, Maybe your blog or channel is too new and has too few followers, it is not relevant to our products, or we just have too many applications waiting in line. We hope you understand! ❤️

🍭Cooperation Requirements:🍭

1. Take at least 1 photo and post it on the Instagram channel( @ and tag ikoomoo_offical )

2. Make 1 Instagram story and top it 1 week. 

3. Create a YouTube video and tiktok video to introduce products and brands. Tag ikoomoo.com

4. For the above work content, please complete within 10 days of receiving the items.

5. Please remember to send us a link once it's published! Tip: According to the situation, the cooperation content will be adjusted through email or message consultation

Do you want us to share your post or video?

Have you already purchased some products from us and posted a video on your YouTube channel or a review on your blog? We are happy to help you promote it on our social media channels! Your post or video will get more viewers and our followers will get to know what you think about our store! Email us a link to the video or review and your post or video might get featured!

Our cooperation email : ikoomoo@outlook.com
or message us :click the bottom on the right corner of the website

Dear, please feel free to contact us if you have any questions.

Available through the shop chat windowinstagramfacebook and email.

ikoomoo email address : ikoomoo@outlook.com 🌈

🧁Due to the time difference, there may not be an immediate reply, but please don't worry, if you have any questions, we will reply to you as soon as we receive the message🍭

Shipping Note:

1.Check Address: Please check your address and order before paying for the money,if you need change,please contact us asap(service@ikoomoo.com

2.Protect Privacy: Shipping information is important,please leave correct email address and correct phone number for urgent contacting.Don't worry,ikoomoo don't do any act of breaching privacy.

3.Shipping Time: When you place order,our warehouse will ship out your package within 3-7 business days.The international shipping time is 6-27 business days.

4.Each Country Has Different Shipping Time

Ship to United States: 6-15 business days

Ship to United Kingdom: 8-15 business days

Ship to Australia: 8-20 business days

Ship to Canada: 8-20 business days

5.About PO.BOX Address: If you can,please leave your specific address instead of your email address. Because the email address can only be sent by postal shipping, the shipping time is longer. If your address is in the islands, sorry very much, we can only ship by postal shipping.

6.Shipping Method: USPS,4PX,DHL and different country commercial express.

7.How to track: After shipping out,ikoomoo will send you a shipping confirmation about the tracking number.Then you could track the shipping information on our page (https://ikoomoo.com/apps/17TRACK)

                  

     

 

 

Cooperation
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