✿ PROTECTION OF PRIVACY

We are committed to protecting the privacy of any information provided by you as our customer and will take all reasonable precautions to protect your personally identifiable information from loss, misuse or unauthorised access.

In dealing with your personal information as a customer, we will fulfil all obligations applicable to us by law. 

From time to time it may be necessary for us to revise and update our privacy policy. We reserve the right to change our privacy policy at any time without prior notice by updating this page. We suggest you familiarise yourself regularly with our policies and your rights before placing an order with us to ensure you are aware of our most up to date privacy policy.

✿DETAILS WE COLLECT 

There is some information we, and the third party providers we engage, will collect from you when you visit our site or get in touch with us. This includes：

          Your name, email address, contact number, billing and delivery address 

          Information about your device and browser

          Demographic information such as your location

          Your IP address

          Pages you visit on our site and products you view

✿INFORMATION WE NEED

We will not sell or distribute your information to third parties unless we have your express consent to do so or are required to by law. The information we collect from you is used for the purposes of:

        Processing, fulfilling and delivering an order to you

        Responding to an enquiry you submit to us via our customer service channels

        Sending you email correspondence via our newsletter (if you have opted into this)

        Business analysis, reporting and market research

        Improving our products and services.

We partner with third parties to manage our payments, advertising, marketing and email marketing. Some of your personal information is processed by these third parties on our behalf. When opting into receiving communication from us or by placing an order with us via any of our platforms, we take this to mean that you have read our privacy policy and all terms, and that you consent to the use and storage of your information as mentioned in this policy.

Further, when you subscribe to our database and provide us with your personal information, you consent to our use of your personal information, such as your name, email address and phone number for marketing purposes. This includes, but is not limited to, sending you correspondence such as newsletters, competitions and promotions via email, SMS, social media and postal mail.

✿CONTACTING US

Your data protection is extremely important to us and we make all reasonable efforts to protect this. We ensure that internal processes are strictly followed and access to your data is as limited as possible. Our website and your connection to it is also secure.

If you believe any information we have of yours is incorrect or have any queries about our privacy policy or terms of use, please contact us at your earliest convenience via email at service@ikoomoo.com